Frequently Asked Questions

At Singhar Jewellers UK Ltd, we specialize in authentic gold, silver, diamond, and gemstone jewellery. Each product comes with a certificate of authenticity (where applicable).

Yes, you can browse and place orders directly through our website. We ship across the UK and also offer international delivery.

• UK orders: Typically delivered within 3–5 business days.

• International orders: Delivery time may vary depending on destination (7–14 business days on average).
  We also offer express shipping options at checkout.

Yes, we provide bespoke jewellery services. You can share your design idea, and our craftsmen will create a piece tailored to your preferences. Please note that custom items are non-refundable.

Yes, you may return items within 14 days of receiving your order (terms apply). Please refer to our [Return Policy] page for full details. Note: custom designs and earrings cannot be returned for hygiene reasons.

1. We accept all major debit/credit cards, PayPal, and secure online banking. For in-store purchases, we also accept cash and card payments.

Absolutely. We use SSL encryption and secure payment gateways to ensure your personal and financial details remain protected.

Yes. We offer professional resizing, polishing, and repair services. Contact us for more information on service charges and processing times.

• Store jewellery in a soft pouch or box to avoid scratches.

• Keep away from perfumes, lotions, and harsh chemicals.

• Clean regularly with a soft cloth.

• For professional cleaning, you can bring it to us.