Singhar Jewellers-Best Gold Jewellers Shop In UK

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Privacy Policy

Privacy Policy for Singhar Jewellers UK Ltd

Last updated: 17/10/2025

Singhar Jewellers UK Ltd (“we”, “us”, “our”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect personal information through our website and related services.

1. What information we collect

We may collect the following types of personal data about you:

  • Identity & Contact Information: Name, title, date of birth, email address, postal address, telephone number.

  • Account Information: Username, password, purchase history, order details.

  • Payment & Billing Information: Payment method, credit/debit card number (or last 4 digits), billing address, transaction details.

  • Shipping Information: Delivery address, contact number for delivery, shipping preferences.

  • Usage & Technical Data: IP address, browser type and version, device identifiers, operating system, pages visited, time stamps, referrer URL, cookies, tracking technologies.

  • Marketing & Communications Data: Your preferences in receiving marketing from us, survey responses, feedback.

  • Other Data: Any other information you voluntarily provide (e.g. when contacting customer support, submitting reviews, entering promotions or contests).

2. How we collect information

We gather information by various means, including:

  • Directly from you: When you create an account, place an order, fill out forms, subscribe to newsletters, contact customer service, or otherwise interact with our site.

  • Automatically: Through cookies, server logs, analytics tools, and tracking technologies when you visit or use our website.

  • From third parties: e.g., payment processors, delivery services, fraud detection services, credit reference agencies, marketing partners (where permitted).

3. Why we collect and use your data (Legal basis / purposes)

We rely on one or more lawful bases to process your personal data, depending on context (e.g. consent, performance of contract, legitimate interests, compliance with legal obligations).
We use your information for purposes including:

  • To process and fulfill orders, including payment, shipping, returns, warranty, and customer support.

  • To manage your account, personalize your experience (e.g. saved addresses, order history), and provide access to features.

  • To communicate with you, e.g. send confirmations, updates, inquiries, newsletters, offers (if you have consented).

  • For fraud detection, risk management, and security monitoring.

  • To improve our website, services, and offerings via analytics and usage tracking.

  • To comply with legal obligations, such as tax, audit, regulatory requirements.

  • For marketing and advertising, where you have consented (e.g. sending newsletters, special offers, retargeting).

If you are in jurisdictions that require specific notice (e.g. UK/EU), we may rely on consent for marketing and legitimate interests for operational purposes (subject to your rights to object).

4. Sharing / Disclosure of personal data

We may share your personal data with third parties in circumstances including:

  • Service providers / contractors: Payment gateways, shipping/delivery companies, IT and hosting providers, customer support, analytics, fraud detection.

  • Business partners: In limited cases, marketing partners or affiliates (only when you consent or where lawful).

  • Legal & regulatory authorities: If required by law, court order, or to prevent fraud or harm.

  • Corporate transactions: In event of merger, acquisition, sale, or restructuring, personal data may be transferred (under confidentiality obligations).

  • Aggregated / anonymized data: We may share anonymized or de-identified data that does not identify you.

We require that any third party we share data with agrees to keep it secure and only use it for permitted purposes.

5. Cookies & tracking technologies

We use cookies and similar technologies (e.g. web beacons, pixels, local storage) to:

  • Enable core site functionality (essential cookies).

  • Recognize returning users, keep them logged in.

  • Analyze site usage, performance, improve content (analytics cookies).

  • Enable advertising and marketing (e.g. retargeting, interest-based ads).

You can manage or block cookies via your browser settings. Please note disabling non-essential cookies may affect your experience.

We may also allow third-party cookies (e.g. Google Analytics, social plug-ins).

6. Your rights (depending on your jurisdiction)

Depending where you are located, you may have rights under data protection laws, such as:

  • The right to access your personal data.

  • The right to rectify (correct) data.

  • The right to erasure (“right to be forgotten”) in certain cases.

  • The right to restrict processing.

  • The right to object to processing, including for direct marketing.

  • The right to data portability (receive your data in a structured, commonly used format).

  • The right to withdraw consent at any time (for processing based on consent).

  • The right to lodge a complaint with a supervisory authority.

If you exercise these rights, we will respond within the time limits required by law.

7. Data retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy legal, accounting, or reporting requirements.
When no longer needed, your data will be securely destroyed or anonymized.

For example:

  • Order information: retained for statutory obligations (e.g. tax, warranty).

  • Account information: retained while your account is active or for historical record-keeping.

  • Marketing data: until you withdraw consent or opt out.

8. Security

We implement and maintain reasonable technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Such measures may include encryption, access controls, secure servers, regular audits, staff training, etc.

However, no transmission over the internet or electronic storage is entirely risk-free. While we strive to protect your data, we cannot guarantee absolute security.

9. Third-party links & services

Our website may contain links to external websites, plug-ins, or services provided by third parties. We are not responsible for their privacy practices. You should review the privacy policy of each such external site.

If you leave our site via a third-party link, we are not responsible for what they do with your data.

10. International transfers / cross-border processing

If we transfer your personal data outside your country (e.g. from UK to service providers in other jurisdictions), we will only do so in compliance with applicable data protection laws. We will ensure appropriate safeguards (e.g. standard contractual clauses, adequacy decisions, encryption) are in place to protect your rights.

11. Children

Our services are not directed to children under a certain age (e.g. under 16). We do not knowingly collect personal data from minors without parental consent. If we discover we have inadvertently collected such data, we will delete it promptly.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated version on our website with an updated “Last revised” date.
If the changes are significant, we may provide you with additional notice (e.g. email).
Your continued use of our services after the changes constitutes your acceptance of the revised policy.

13. Contact us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Singhar Jewellers UK Ltd
Address: 166-C, Manchester Rd, Manchester M16 0DZ, United Kingdom
Email: info@singharjewellersukltd.com
Telephone: 0044-740-5554555